Shipping Policy
At Afritanicals, delivering your order quickly and safely is our top priority. We ship out hundreds of packages every week to happy customers across the globe.
As a UK-based brand, our shipping times vary depending on your location.
π¦ Processing Time
All standard orders (without Priority Processing) are prepared and dispatched within 1β3 business days.
π Estimated Shipping Times
United Kingdom
Standard Delivery: 4β7 business days
Europe, USA, Australia, Canada
Standard Delivery: 4β8 business days
Rest of World
Standard Delivery: 10β15 business days
π Tracking Your Order
Once your order ships, youβll receive a confirmation email with a tracking number. You can track your parcel anytime via Royal Mail:
π Track Your Item
Please allow up to 1β2 business days after dispatch for tracking updates to appear.
β Order Cancellations & Address Changes
If you need to cancel your order or update your shipping address, please contact us within 2 hours of placing your order.
Cancellations requested after this timeframe cannot be guaranteed.
A small processing fee of Β£0.60 will apply to any cancelled order.
π Failed Deliveries & Returns
If a package cannot be delivered due to incorrect address details, absent receiver, or refusal to collect, it will be returned to us at the customerβs expense.
This includes:
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Shipping costs
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Any duties or taxes incurred during transit
These charges will be deducted from the refund total.
If you'd like your parcel re-shipped due to an incorrect address, a new shipping fee will be required to resend the package.
If you have any shipping questions or concerns, feel free to reach out to our friendly support team at π© support@afritanicals.com